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The Service is not designed to provide emergency or urgent medical care. If you believe you are experiencing a medical emergency or require immediate attention, seek in-person emergency or urgent care services right away or call 911. The Service may not be appropriate for every medical condition or concern.
By clicking "I Agree," checking an acceptance box, using the Service, or otherwise indicating your consent through any method provided, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree, you must not create an account or use the Service. You further acknowledge that any individual who accepts these Terms on your behalf has the authority to do so.
Except where you timely opt out as described below, any dispute arising out of or relating to these Terms or your use of the Service will be resolved through binding, individual arbitration. By agreeing, you waive the right to a jury trial and the right to participate in a class action or class-wide arbitration. Limited exceptions and opt-out procedures are described later in these Terms.
GLP Rx, LLC, together with its affiliates ("GLP Rx," "we," "us," or "our"), owns and operates the website located at www.glp-rx.com (the "Website"). These Terms govern your access to and use of the Website, all related content, products, services, applications, and software operated or made available by GLP Rx (collectively, the "Service").
Please review these Terms carefully. In this Agreement, "you" and "your" refer to the individual using the Service. If the user is between the ages of 13 and 18 (or a higher age of majority under applicable law), "you" refers both to the minor and the parent or legal guardian providing consent. The Service is not intended for children under the age of 13, and individuals under 13 may not use the Service under any circumstances.
If you believe a minor has used the Service without appropriate consent, please contact us at Admin@glp-rx.com.
Your use of the Service is subject to these Terms and all applicable laws and regulations. If you do not agree to these Terms in full, you may not access or use the Service except to review this Agreement. The Service may change over time, and we reserve the right to modify these Terms or any aspect of the Service at our discretion. Updates become effective once posted. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
GLP Rx provides a technology platform that allows users ("Users") to access certain non-clinical services, as well as services provided by independent third parties, including licensed medical providers, medical groups, pharmacies, and other vendors.
Prescriptions obtained through the Service may be fulfilled by partner pharmacies, including The Pharmacy Hub (collectively, the "Pharmacies"). By using the Service, you authorize prescriptions to be routed, transferred, and filled by these Pharmacies as appropriate.
GLP Rx may also facilitate access to MD Integrations, PC (the "Medical Group"), whose licensed clinicians and allied professionals (the "Providers") deliver healthcare services via telehealth.
GLP Rx does not practice medicine or pharmacy and does not interfere with clinical decision-making. Providers are solely responsible for medical judgment and patient care, and Pharmacies are solely responsible for pharmacy services. Use of the Service does not create a provider–patient relationship between you and GLP Rx, though it may create such a relationship with the Medical Group or a Provider.
By using the Service, you consent to receiving communications from Providers and/or the Medical Group through electronic means, including audio, video, messaging, or email, related to your care. You acknowledge that GLP Rx does not control the security of your personal email or messaging services and is not responsible for missed, delayed, or unreviewed communications. You are solely responsible for monitoring and responding to messages and following treatment instructions.
Although GLP Rx is not your healthcare provider, you enter into a direct customer relationship with GLP Rx for access to and use of the Service and for any non-prescription products or non-medical services purchased directly from us. Information you provide in connection with this relationship is handled in accordance with our Privacy Policy.
The Pharmacy Hub
15600 NW 15th Ave c, Miami Gardens, FL 33169
(888)958-1382
Telemedicine services are provided by MD Integrations physician network; https://mdintegrations.com/
The Service utilizes telehealth, which involves healthcare services delivered remotely through electronic communication technologies. Telehealth has both benefits and limitations and may not be suitable in all circumstances. Use of the Service requires your acceptance of a separate Telehealth Consent, which will be provided through the platform. GLP Rx, the Medical Group, Providers, and Pharmacies are third-party beneficiaries of the Telehealth Consent.
Certain offerings are provided on an automatically renewing subscription basis. Subscription charges will recur at the interval disclosed at checkout until canceled. To avoid interruptions, renewals or shipments may occur slightly early. You may cancel or manage subscriptions through your account or by contacting Admin@glp-rx.com. Cancellations must be requested 48 hours prior to renewal date and take effect at the end of the current billing period.
Subscription fees are non-refundable for partially used periods, except where required by law or granted at our discretion. Subscription pricing or terms may change with advance notice.
To simplify billing, you will see a single total price that may include platform access fees, Provider fees, and pharmacy costs, which GLP Rx collects on behalf of applicable third parties.
Once an initial order has been submitted for clinical review, it cannot be canceled. Future refills or subscriptions may be managed through your account. All fees are non-refundable due to the nature of the services and products provided.
Prescription products require a consultation with a licensed Provider, who independently determines medical appropriateness and issues prescriptions where clinically indicated. Prescriptions are fulfilled by partner pharmacies. Packaging may not be child-resistant, and you are responsible for safe storage.
GLP Rx and the Medical Group do not participate in Medicare, Medicaid, or other government healthcare programs for services provided through the Service. All services are offered on a self-pay basis. By using the Service, you acknowledge that no claims will be submitted to government programs and that you are fully responsible for all costs.
The Service is available only in certain states and to individuals who meet applicable age and legal requirements. Some products or services may be subject to additional restrictions or availability limitations. Telehealth may not be appropriate for all conditions, and Providers may require in-person care where necessary.
You are responsible for maintaining the equipment, internet access, and software needed to use the Service, as well as for providing accurate and complete information. Failure to do so may result in suspension or termination of access.
Personal information collected through account creation is handled in accordance with our Privacy Policy. Certain medical information may be subject to additional protections under state law or HIPAA when applicable. GLP Rx is not a HIPAA covered entity, though it may act as a business associate in limited circumstances. Medical Groups and Providers maintain their own Notices of Privacy Practices.
The Service and all associated content are owned by GLP Rx or its licensors and are protected by intellectual property laws. You are granted a limited, revocable license for personal, non-commercial use only.
Any information you submit through the Service may be used by GLP Rx to operate and improve the Service, subject to applicable law and privacy obligations. You retain responsibility for your submissions.
You may not misuse the Service, interfere with its operation, violate laws, infringe rights, upload harmful content, or attempt unauthorized access. Violations may result in account suspension, termination, or legal action.
You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.
Third parties provide certain goods and services through the Service. GLP Rx is not responsible for third-party actions or products. You agree to indemnify and hold GLP Rx and its partners harmless from claims arising from your use of the Service.
GLP Rx reserves the right, but does not assume the obligation, to monitor general use of the Service at any time as it deems appropriate. We may remove or restrict access to any content or materials that, in our sole discretion, are unlawful, may expose GLP Rx to liability, violate these Terms, or are otherwise inconsistent with the intended purpose of the Service.
All products and services made available through the Service are subject to availability. We reserve the right to limit quantities, refuse or cancel any order, or discontinue products at any time without prior notice. In the event of a pricing, product description, or availability error, we may correct the error, revise your order (including charging the correct amount), or cancel the order and issue a refund of amounts charged.
Prices are subject to change at any time. You are responsible for all applicable sales, use, value-added, customs, or other governmental taxes, duties, or fees ("Taxes") associated with your purchase. We may collect Taxes where required or deemed appropriate, and estimated Taxes may be displayed at checkout. Actual Taxes charged may vary based on applicable laws, rates, or processing systems. If we do not collect certain Taxes, you may be responsible for reporting and remitting them directly to the appropriate authority.
Only payment methods approved by us may be used to complete purchases. You represent that you are authorized to use the payment method provided and authorize us to charge your selected payment method for the full amount of your order, including applicable Taxes, shipping, and handling charges. If a payment is declined, we may reattempt processing. Payment card issuers may provide updated card information (such as new card numbers or expiration dates), and you authorize us to update your account and use such information for future charges unless you opt out through your card issuer. We are not responsible for fees imposed by your bank or card issuer. If a charge is reversed or disputed, we may pursue payment through alternative lawful means.
If any portion of an order is unavailable, you will be charged only for items that are shipped. In connection with purchases, you may be required to provide billing, shipping, and contact information. By submitting such information, you authorize GLP Rx to share it with third parties (such as payment processors, pharmacies, or fulfillment partners) solely as necessary to complete and administer the transaction.
All payment transactions are processed through third-party payment service providers. These providers act independently and are not agents, partners, or fiduciaries of GLP Rx.
Shipping and handling fees, if applicable, will be disclosed at checkout. Delivery dates are estimates only and not guaranteed. Unless otherwise stated in writing, risk of loss passes to you upon delivery of the product to the carrier.
Customer issues are addressed on a case-by-case basis in GLP Rx's sole discretion, taking into account the relevant facts and circumstances.
GLP Rx may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason, including for violation of these Terms, termination of agreements with Medical Groups, Providers, or Pharmacies, or discontinuation of the Service. Upon termination, your right to use the Service immediately ceases.
Provisions relating to security, prohibited conduct, intellectual property, user submissions, disclaimers, limitation of liability, arbitration, dispute resolution, indemnification, and governing law shall survive termination.
Except as required by law or as set forth in our Privacy Policy, we have no obligation to return or provide access to any content or information following termination.
Content and information available through the Service are provided for convenience only. Reliance on any content is at your own risk.
The Service is provided "AS IS" and "AS AVAILABLE." GLP Rx, the Medical Group, Providers, Pharmacies, and third parties disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not guarantee that the Service will be uninterrupted, error-free, or free from harmful components such as viruses or security breaches.
To the maximum extent permitted by applicable law, GLP Rx shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including personal injury, emotional distress, lost profits, or loss of data, arising out of or related to your use of or inability to use the Service.
GLP Rx's total liability shall not exceed one thousand two hundred fifty U.S. dollars (US $1,250).
Claims must be brought within one (1) year of the event giving rise to the claim.
Notices may be provided to you by email, posting within the Service, or other reasonable means at our discretion.
By using the Service or communicating with us, the Medical Group, or Providers electronically, you consent to receive communications via electronic means, including email, SMS, or platform messaging. You acknowledge the inherent risks of electronic communications and agree that electronic notices satisfy any legal requirement for written notice.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Except for limited exceptions, disputes between you and GLP Rx must be resolved through binding, individual arbitration following a mandatory informal resolution process. This section includes a class action waiver and jury trial waiver and survives termination. Before initiating arbitration, either party must provide written notice of the dispute and participate in good-faith informal resolution efforts, including a settlement conference if requested. If unresolved within sixty (60) days, arbitration may proceed. Arbitration shall be conducted on an individual basis under the Federal Arbitration Act and administered by the American Arbitration Association in accordance with its consumer rules, as modified by this Agreement. Relief may be awarded only on an individual basis. Class, collective, representative, or consolidated actions are prohibited. Mass arbitration filings are subject to staged procedures designed to promote efficiency and cost control, including mediation and potential court resolution if arbitration procedures are deemed unenforceable. You may reject future changes to the arbitration provisions by written notice, in which case this version will apply.
This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law principles. If any provision is found unenforceable, it will be modified to reflect the parties' intent to the extent permitted by law, and the remaining provisions will remain in effect.
Medical Groups, Providers, Pharmacies, and other expressly identified parties are intended third-party beneficiaries of this Agreement where stated. Otherwise, no third party has enforcement rights under this Agreement.
Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship between you and GLP Rx, the Medical Group, Providers, or Pharmacies.
These Terms, together with any additional policies or agreements referenced herein, constitute the entire agreement between you and GLP Rx regarding use of the Service and supersede all prior agreements.
You may not assign this Agreement without our prior written consent. GLP Rx may assign this Agreement in connection with a merger, sale of assets, or corporate restructuring.
If you have questions regarding these Terms, please contact:
Email: Admin@glp-rx.com